Read real customer ratings and reviews or write your own. Troll and Toad Return Policy. Sharing is caring. Troll and Toad gets a bad rap for some and great experiences for others. I don't care about the refund, the order COULD have been completed but Troll and Toad CHOOSE not to fulfil the order. Please refer to the Amazon.com Return Policy and Amazon.com Refund Policy or contact TrollAndToad to get information about any additional policies that may apply.. I personally have ordered hundreds of times from them over the years on everything from MTG and YuGiOh to Pokemon. ... were gonna refund the 3 cards" Mind you at the same time Card Kingdom has already shipped my order placed on the same day as the Troll and Toad one. They grade cards at significantly worse condition then they were sent in. This is an interesting case and I'm actually a bit sympathetic that Troll & Toad's reputation has to suffer because of issues with the USPS. Submit a Coupon. 2. ... one of the games was THE ONLY copy they had, so they had to ship me the shipment minus that game + a refund equal to the value of that game. Troll and Toad have been wonderful! They take a over a month to process your cards after recieved. I'll be back for sure. Refunds are issued if item is returned within seven days of arrival. Quickly responded to my emails, answered my questions and fixed an issue that was completely my mistake to begin with. The good thing about amazon is that you're guaranteed to get what you want exactly, OR a nice refund :) Hope it helps! Share your voice on ResellerRatings.com 80 people have already reviewed Troll And Toad. Troll and toad is the worst for a variety of reasons. 68 reviews for Troll and Toad, rated 3.24 stars. Package was lost, didn't get a refund It's been 45 days since my package has shipped from the US to my country. Troll and toad offers absolutely horrendous shipping at a ridiculous price to my country, and this is just one of many problems. Contact this seller Phone: 859-280-3235. This is not including customs as I am in Alberta Canada. Read about their experiences and share your own! Troll and Toad had 2.99 for the shipping compared to 30 dollars from Toywiz. 1. To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller. So glad I gave them a try! Typical time period is 1-2 days. | Read 61-80 Reviews out of 80. I need to add here also had a professional and courteous attitude as well. If it’s beyond seven days or if the item is opened or altered, it may be sold back to TrollandToad.com through the normal buy-back process. I read some reviews on Troll and Toad that scared me but wanted to give them a try as a show of good faith from the few small reviews. 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